Trusted Local Support for Independent Older Adults and Their Families
Poulin Family Concierge provides owner-led, non-medical support that helps families coordinate appointments, trusted providers, household needs, technology, errands, and life transitions.
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When daily details become harder to manage, families often need support before traditional home care is necessary. Poulin Family Concierge fills that space with practical coordination, clear follow-through, and a consistent relationship with Nancy Poulin.
Local
Focused on Windermere and nearby Southwest Orlando communities.
Personal
A consistent relationship rather than a rotating list of disconnected providers.
Family Centered
Clear communication and authorized updates that help families stay informed.
Practical Support That Keeps Life Moving
- Appointment scheduling and accompaniment
- Provider and household-vendor coordination
- Errands and prescription pickup
- Technology and telehealth assistance
- Authorized family updates
- Travel, downsizing, and transition support
Designed for the Space Between Independence and Home Healthcare
Our clients are capable of living independently but benefit from reliable support managing appointments, household details, technology, errands, and unexpected needs.
Meet Nancy Poulin
Nancy founded Poulin Family Concierge to help older adults remain independent while giving their families a dependable local point of contact. She brings more than 30 years of experience across healthcare, medical technology, provider business development, and patient advocacy.
I help families bring order to the details around an aging parent.